Affinitiv Messaging3.8.3 - App Store

Dealerships now have the ability for their employees to chat with other employees and customers through our application. The Affinitiv Messaging app provides a means of swift and convenient communication to enhance the day-to-day operation of their dealerships.

Get the fastest, most direct line to your service customers and employees with Affinitiv Messaging, a dynamic two-way engagement system built on the most immediate communication platform: SMS text messaging. With Messaging, you can streamline your service process and keep in close Messaging with customers and employees no matter where they are.

Immediate and Personal
Average open rates for mobile messages are over 90%, most within 2 minutes of receipt.

Fastest Response Times
Customers send and receive messages faster over text than other media methods-usually in under five seconds.

Automatic Message Management
All communications are tied to the customer and can made visible to anyone using the system controllable through permission settings.

Easy, Instant Opt-In
Customers respond to a dealership opt-in communication from their cell phone and are sent a confirmation reply within seconds.

Fully Integrated
Enhance service communications with the ability to connect with customers from any component of the Affinitiv Suite.

Total Customer Engagement at your Fingertips
Texting is a powerful-and often preferred-means of communication for customers. With Affinitiv Messaging, you respond to customers right when they message you-no waiting for email lag or playing phone tag.

Loyal customers can easily opt-in to receive service updates or parts photos, request appointments or even open a live chat. And since Messaging is fully integrated, you can quickly and easily engage customers and answer questions from anywhere within the Messaging App.

Version History * Squashed bugs.
* Various improvements, modernizations, and optimizations. 3.8.3 07/28/2025 * Fixed crash that occurs when capturing photos in rapid succession.
* Fixed issue where captured photos are occasionally a solid color. 3.8.2 05/29/2025 * Squashed bugs.
* Various improvements, modernizations, and optimizations. 3.8.0 05/21/2025 - Various improvements, modernizations, and optimizations. 3.7.4 02/26/2025 Fixed issue where video recording would error if the device fell asleep. 3.7.3 02/02/2025 Fix issue where phone goes idle while in the middle of recording a video. 3.7.2 01/02/2025 * Squashed bugs.
* Various improvements, modernizations, and optimizations. 3.7.1 11/20/2024 - Squashed bugs.
- Various improvements, modernizations, and optimizations. 3.7.0 06/13/2024 - Fixed issue where movies couldn't be picked from the library.
- Squashed bugs.
- Various improvements, modernizations, and optimizations. 3.6.4 04/23/2024 - Noise cancellation can be changed while recording movies.
- Zooming in/out speed while capturing media is more equalized.
- Squashed bugs.
- Various improvements, modernizations, and optimizations. 3.6.2 03/13/2024 - Can now switch between the front/rear cameras while recording a movie.
- Squashed bugs.
- Various improvements, modernizations, and optimizations. 3.6.1 02/29/2024 - Squashed bugs.
- Various improvements, modernizations, and optimizations. 3.6.0 02/20/2024 - iOS 15+ devices can now use noise cancellation when recording movies.
- Updated min iOS supported to 14.7
- Squashed bugs.
- Various improvements, modernizations, and optimizations. 3.5.0 10/10/2023 * Added ability to capture multiple photos/videos in one session.
* Added ability to capture photos while recording a movie.
* Added ability to trim captured movies when reviewing them.
* Fixed issue where chat ledger sometimes wouldn’t refresh on incoming messages.
* Fixed issue where occasionally chat users wouldn’t load when filtering chats or adding a user to a chat group.
* Updated to minimally support iOS 13.
* Various stability improvements and fixes. 3.4.1 04/01/2023 * Modernized login view.
* Enhanced media capture flow for photos and movies.
* Various bug fixes and improvements. 3.4.0 12/13/2022 • Various Bug Fixes and Improvements

• New User Authentication, device default browser must have pop-ups enabled to log in 2.81 02/22/2021 - Users are now able to call customers via their chat history
- Fixed an issue which was causing the app to crash 2.70 08/22/2019 Fixed an issue where chat history was not displaying 2.60 07/29/2019 -Fixed an issue that was causing the app to crash
-Fixed an issue that was preventing a user from being directed to an inspection via the push notification 2.51 07/08/2019 - Users are now able to select from a list of dealer written templates to send via SMS 1.50 05/29/2019 Users are now able to create group chats within the Messaging application 1.4 04/04/2019 When a user searches for a mobile number, and no customers are returned for that specific number, we now have the ability to send a new text to that number.

The user is now able to update the customer's name to the number from the messaging app. 1.3 11/30/2018 Video attachments for Text and Chat 1.2 10/30/2018 Enhance your business to customer communications with Messaging. 1.1 06/18/2018 We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. 1.01 10/13/2017